Review: Hilton Manchester Deansgate Hotel

My good friend Ryan lives in Manchester and was recently celebrating his 28th birthday. I don’t get to see him often, so Helen and I decided to make a weekend of it by travelling over to Manchester and staying in the Hilton Hotel, Deansgate, Manchester.

Since I first went to Manchester, to preview University’s back in 2011, I’ve wanted to stay in this hotel. Back then it’s 47 stories stood out against the Manchester Skyline.

Almost 10 years later, the hotel no longer stands alone in the sky since Manchester has seen an incredible amount of investment and re-development. However, that certainly didn’t deter me from wanting to spend the night here, nor did the fact I’ve just a couple of weeks remaining as a Hilton Honours Gold Member.


As the name suggests, this particular Hilton Hotel in Manchester is situated in Deansgate. The majority of Manchester city centre is walkable from this location, with a large variety of restaurants and bars on the doorstep in The Great Northern.

There’s plenty of car parking options within very close proximity to the hotel. Hilton Hotel Deansgate works in partnership with the NCP car park which costs £25 for 24 hours – although we stayed in a well-advertised one within the same walking distance for just £10 for 24 hours.

If you’re looking to head slightly further afield you’ve Deansgate train station and Deansgate-Castlefield tram stop just over the road from the hotel.

We arrived at the hotel at 11am, simply looking to drop off our bags while we went off to explore what Manchester had to offer. However, we were pleasantly surprised to find that our room was already available.

The staff were incredibly friendly, noted my Hilton Honors Gold Status and informed us that we’d been upgraded to the Executive Plus rooms with complimentary access to the Executive Lounge on the 23rd floor.

In terms of the value of the upgrade as a Hilton Honors Gold Member, Helen and I origionally purchased one-night bed and breakfast in a standard queen room for ?90.30 on the Hilton website.

What we received was a King Executive Plus room that retailed at £158 (inc breakfast) during the Hilton Honors sale.

If you’re considering the value of Hilton Honors Gold or Diamond memberships then I hope a breakdown of differences in the rooms (based on availability) might help.


Our room was on the Executive Plus floor which I believe actually spreads out over a couple of floors depending on the chosen room configuration – in our case, it was a queen which was on floor 16.

While the facilities of the room we’re fantastic, the attention to detail and sign of the age of the room was not. In this simple shot of the desk area across from the bed, you can see the age in the wood with chips along the edges.

The view from the sixteenth floor didn’t disappoint and in the corner of the room, there was a large chair where you could take full advantage of window gazing.

Sadly, the exterior of the windows looked as though they were ready for a clean. My only defense to this is that due to ongoing building works in the area.

I can imagine that the amount of dust particles makes this job very hard to maintain. However, with views like this, you don’t want the condition of the windows to get in the way.

Moving across to the king-size bed, you have two side tables with plug sockets and a lamp on each side. The bed is just as relaxing and comfortable as I’ve come to expect from Hilton Hotels.

The frosted window that you can see in the corner of the room there goes into the bathroom with the aim of providing some form of natural light.

Alongside the coffee machine on the desk surface, there’s also a range of glasses, teas, coffees, hot chocolates and milk alongside a kettle for standard hot water.

Just on the top there you’ll also find the bible and a guide to Manchester – filled with some great ideas of how to spend your time in the city.

Just next to this inside a cupboard, you have the mini-fridge. Sadly, this is a weighted mini-bar so we didn’t even bother opening it for the fear of being charged.

Aside from the fear of being charged, it’s a shame the fridge can’t be used for personal purchases such as drinks and snacks because of the weighted system.

Other facilities inside the room also include a large safe, iron, ironing board, robes and slippers.


Moving into the bathroom, you’ve one walk-in shower with a crazy number of nozzles (I’ve never seen this before so if anyone knows what they are all for, let me know in the comments below). Alongside an incredible hydrobath with built-in TV.

There’s a number of different bathroom products supplied all of which are from the high-end brand Crabtree and Evelyn.


Not to be confused with Cloud 23, which is a bar also on the 23rd Floor is the Executive Lounge. Those staying in Executive plus rooms will gain complimentary access to this lounge between the hours of 6.30 am and 8 pm.

After an afternoon of exploring, we went up to the Executive Lounge to check out the experience on offer.

You’ll need to use your room card to enter the lounge, once inside you’ll be greeted by a staff member who’ll explain to you the offerings and assist you in any way you require.

Sadly we had to miss the evening canapes as our restaurant reservation was at 18:30. Instead, we opted to grab a small snack – a choice of crisps or nuts and a drink. The bat includes both hot, cold and alcohol, all of which is self-service.

The WIFI inside the hotel is complimentary and can be accessed with just a couple of clicks. Being in Manchester city centre the speeds are very impressive, and we experienced zero downtime.

There’s a very impressive 20m indoor heated swimming pool, complete with underwater viewing panels and a glazed roof on the second floor that sadly we didn’t get the chance to experience. Alongside the swimming pool, there is also a sauna, spa and steam room.


As an Executive Lounge member, we were given the choice of a continental breakfast in the lounge on the 23rd floor or the Full English and Continental breakfast down on the ground floor by reception.

We opted to go for the ground floor breakfast, to see the range of breakfast items on offer and we were not left disappointed!


In conclusion, the Hilton Hotel Deansgate, Manchester is still a solid choice. Albeit one that could do with some updating and improvements. The facilities are still fantastic, the breakfast was incredible and the views remain amazing and a unique selling point in the city.

Hilton Manchester Deansgate Hotel

Cora Harrison



While the service was incredible and very welcoming and friendly the room itself was a small let down. The room was very clean and well presented but certain features such as the scratched side table and dirty windows could be improved. Overall our stay was very good.


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